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Adeptis delivers comprehensive implementation, custom integrations, knowledge transfer, troubleshooting and project management
services for Mercury's Business Availability Center.
Our mission is to make your in house team successful with the Business Availability Center suite.
| Business Availability Center - Knowledge Transfer |
| In Depth Training |
A critical mass of in-house skill is vital to success with application monitoring technology.
Adeptis provides in depth training customized to the needs of your team.
Modules include:
- Methodology
- Planning, analysis & project management
- Dashboard design
- Script development & best practices for application monitoring
- Alerting strategies
- Infrastructure & networking technology
- Monitoring tools
- Troubleshooting & fault isolation
- Service level management
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| Business Availability Center - Project Services |
| Implementation |
We deliver a comprehensive service consisting of planning, implementation, testing, production rollout and project documentation.
We train your monitoring staff and help you optimize processes to leverage the Business Availability Center. |
| Custom Integrations |
We integrate third party event management, monitoring and trouble ticket management systems into Business Availability Center.
Software development, when necessary, is carefully crafted to be consistent with vendor directions and require low maintenance. |
| Root Cause Analysis |
We have the technical depth to drill down into infrastructure or applications to find the cause of elusive problems. This is an Adeptis specialty and leverages the unusually deep skills our consultants bring to a project. |
| Script Design & Development |
We rapidly generate maintainable scripts and review scripts for best practices.
We ensure that scripts provide essential coverage of the monitored systems.
Our experience spans essentially all scripting technologies including Web, ERP/CRM, J2EE, client-server, mainframe and template solutions.
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